Article II. COLLECTION AND USE OF PERSONAL INFORMATION

Collection 

The  personal  information  we  collect  and  process may  include: 

• Identity  information  of  you  (and  if  applicable,  your  child) such  as  name,  passport  number  and  issuance/expiry date, unified identification and Emirates ID details, visa status and information, family book  information, birth certificates, contact details, date of birth, gender, religion, next of kin, family details and  marital status, status of the relationship between the guardian and the child.   
• educational record information and educational history relating to your child, such as information regarding  previous  schools, exam  board  results, grade  history,  teaching  sets and  school  reports, attendance  records,  incident  reports,  disciplinary  records  (if  applicable),  academic  and  non-academic  attainments,  special  educational needs), joining and leaving date, details of transfers to other schools.  
• health  information  regarding  your  child,  including  any  relevant  health  issues  you  notify  us  of,  medical  conditions, allergies, vaccination records, information on disabilities or learning needs and any information  collected as a result of medical incidents or accidents at school or whilst under our care.  
• Information  that  you  provide  by  filling in  forms for  the  Services, including  any  enrolment  /  admissions  onboarding  forms.
• Personal information provided during an event, any contest/promotion run by Aldar Education institution  or email or SMS campaign, marketing preferences and your responses to surveys that we might ask you to  complete  for  research  purposes. 
• Search  queries  on any Aldar  Education websites or apps or when  you  report a  problem with any  of  the  Services. 
• Records and copies of your communications and contact with Aldar Education. Please note we may record  your  telephone  calls with  us  for  training and  quality  purposes but will inform  you at  the  start  of  the  call.  
• Details of searches, enquiries and session details relating to your use of our websites or apps. 
• Financial and transaction data – including payment card details and information about payments you make  to  us  (for  example,  tuition  fees),  invoice  details,    details  of  reward  points  account  and  redemptions,  if  applicable.  
• CCTV footage, information collected by our security systems and any other information collected when you  or your child access our sites.  
• Data we  collect  from government authorities  (for example,  the Abu Dhabi Department  of Education and  Knowledge (ADEK). Please see Article VII, Third Party Disclosures, for more information. 
• If you are applying for a job with Aldar Education, data that you or third parties (such as recruitment agencies or government authorities) provide to us as part of the recruitment process.  
• Any other data or information that you or your child provides to us during the course of us providing the  Services.  

Article III. BASIS FOR PROCESSING

We rely on the following legal basis for processing personal data in connection with the Services: 

• Where we are  performing  our  contractual  obligations in  providing  the Services – for example, providing  education to your child.  
• Where  you  have  consented  to  us  doing  so  – for  example,  by  providing  information  to  us  as  part  of  the  enrolment process, you consent to us processing such information for the purposes of considering your child  for  admission  to  the  Aldar  Education  institution(s)  you  have  applied  to  and  other  administrative  tasks  associated with the admissions and enrolment process.  
• To  fulfil any legal  obligations  that we may  have – for example, any legal  requirements  connected  to  the  operation of education facilities in the Emirate of Abu Dhabi and the safeguarding of children.  
• Where the processing is necessary to protect the interests of you or your child (for example to prevent your  child from being harmed) or for any public interest purposes.   
• Where we need to defend or initiate any legal proceedings.  

If you are a citizen in a jurisdiction outside of the UAE, then there may be other lawful basis that we rely on for  processing personal data. For example, we may need to process personal data where it is in our legitimate  interests to do so. 

If  you  have  questions  regarding  our  use  of  your  personal  information,  please  contact  us  at  [myexperience@aldareducation.com].

Article IV. PURPOSE OF USE

All personal information collected and stored by Aldar Education is used for one of the following purposes:  

• To consider an application  for your child to study at one of the Aldar Education institutions, including  to  assess your child’s suitability for admission and check for any wellbeing or safeguarding issues.  
• To provide education services, including any extra-curricular activities and school trips that we may make  available  at  any  of  the Aldar  Education institutions and  to  administer  your  relationship  and  the  student’s  relationship with us regarding such services.  
• To comply with any obligations that we may have to governmental authorities (for example ADEK) as well  as to enable any relevant authorities to monitor the performance of Aldar Education institutions.  
• To  enable  pupils  to  take  part  in  national  or  other  assessments,  and  to  publish  the  results  of  public  examinations or other achievements of pupils of Aldar Education institutions.  
• To better understand yours and your child’s needs and how our Services are used in order to design, improve  and optimise our Services. 
• To grant you and/or your child access to any of our Services and provide the Services to you including to  allow us to process any Service requests and facilitate your use of our website and app (including to speed up  your  preferred  searches  on  our  websites). 
• To  respond  to  communications  from  you  and  to  maintain  relationships  with  alumni  and  the  school  community. 
• To inform you about our own and third-parties’ news, projects and services that may be of interest to you. 
• To  comply with laws  and  regulations including  relating  to  the  provision  of  education  services  and  child  protection. 
• To generate or maintain records that Aldar Education is required to generate or maintain in accordance with  any agreements it has with regulatory authorities in the United Arab Emirates from time to time.

Article V. COOKIES

When  you  browse  any  of  our  websites  or  apps,  Aldar  Education  collects  certain  information  about  your  computing  device,  browsing  actions  and  patterns  e.g.  by  use  of  cookies,  device  ids,  etc. 

Cookies – An HTTP cookie (also called web cookie, Internet cookie, browser cookie or simply cookie) is a small  piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user  is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information  (such  as  items  added  in  the  shopping  cart  in  an  online store)  or  to  record  the  user’s  browsing  activity  (including  clicking  particular  buttons,  logging  in,  or  recording  which  pages  were  visited  in  the  past). 

Aldar  Education  websites  and  mobile  applications  may  collect  following  information using  cookies:

• Information about your computer, IP address, operating system and browser type. 
• Google Analytics to provide us with basic information relating to how our websites are being used. However, we  do  not  track  your  activities  across  third  party  websites. 

Aldar Education does not collect or store any sensitive information such as your financial information in our cookies.

You can configure your cookie settings in your web browser and mobile device and in some in-app settings.  However, our Services may not function properly if cookies are disabled. 

Article VI. PROTECTION OF INFORMATION

• By employing stringent security measures in the collection and processing of your personal information, all  online forms on Aldar Education websites or mobile applications are submitted to backend systems through  an encrypted and secured transmission channel (SSL), however please note we cannot guarantee security of  your  data  outside  of  the  control  of  Aldar  Education. Communications  over  public  telecommunications  networks,  including  the  internet,  cannot  be  guaranteed  to  be  secure. 
• Aldar Education limits its employees’ and contractors’ access  to your personal information  to only  those  personnel who hold a business reason for having access to such information. 
• We educate all of our employees about the importance of confidentiality and the privacy of your personal  information and  our legal  responsibilities.  In addition, our personnel must  use individual  user names and  passwords to access your personal information and we monitor use and access of our systems. This   maintains  an  audit-trail  by  identifying  who  accessed  or  in  any  way  modified  your  personal  information. 
• We  employ  logical  and  physical  security  access  controls  and  we  deploy  reasonable  technical  and  organisational  security  measures  intended  to  protect  your  personal  information  from  unauthorised  or  accidental access, use and disclosure, and against loss, destruction and theft. 
• Any payments that we process on our website or app which are made by payment card will be processed in  compliance with PCI-DSS standards. 
• It is your responsibility to keep your login ids and passwords to the Services secure. You should not disclose  them  to  any  other  person  and  you  should  update  your  password without  delay if  you  believe it  has  been  disclosed. 
• Aldar Education will never request you to disclose any personal information through e-mails.

Article VII. THIRD PARTY DISCLOSURE

You agree that any and all personal information Aldar Education holds in relation to your use of the Services or access to our website or app from time to time may be disclosed for such purposes and to such persons as required to enable Aldar Education to fulfil its obligations under all applicable UAE laws, orders, decrees, decisions, judicial requests and other binding instruments (including without limitation those related to providing educational facilities and child safeguarding).

When Aldar Education shares your information with private third parties we ensure that we impose obligations on such third parties to protect your personal information and that a written binding contract is in place accordingly.

Aldar Education does not provide your personal information to third parties for their own marketing purposes and does not sell any of your personal information.

Yours or your child’s personal information may be shared:

• With a third party if you request it. For example, you may ask us to share education information with a university or other future education institution.
• If you have chosen to participate in loyalty or reward schemes administered by a third party with which Aldar Education has a relationship, such as the Darna digital loyalty program.
• With other businesses within the Aldar group which provide Aldar Education with services, such as the Aldar customer experience team, which provides support services. including complaints handling, addressing concerns or enquiries, and to support with quality assurance.
• With other businesses within the Aldar group for the purposes of conducting activities for the benefit of multiple Aldar Education, such as comparison of academic attainment, monitoring trends, quality control and assessment, joint promotions or activities. To the extent possible, non-personally identifiable information will be used for such purposes.
• With other organisations that are required to have access to it in connection with your child’s education (for example, exam boards).
• If the disclosure is required or allowed by law e.g., to police or other judicial or competent authority.
• With government agencies (such as ADEK) as required under our legal obligations or in response to official requests.
• With professional advisers including lawyers, bankers, financial service providers, auditors and insurers who provide banking, financial, legal, insurance, consultancy and accounting services to us.
• With IT and technical service providers that provide us with IT and technical services which allow our websites, apps and other software used by Aldar Education institutions to operate.
• With service providers such as payment service providers, insight and marketing service providers, transport service providers and caterers.
• With third parties, to whom we may choose to sell, transfer or merge parts of our business or our assets.
• With reputable reporting agencies, or during the investigation of a fraudulent or suspected fraudulent activity.
• In conjunction with joint marketing agreements we have entered.

By using the Services, you acknowledge and agree to the sharing of yours and your child’ personal information as described above.

Article VIII.YOUR DATA PROTECTION CHOICES

You may request certain actions or preferences in relation to your personal data. These requests may include:

• access: to receive access and copies of your personal data. 
• rectification: to amend any inaccurate personal data which we hold about you. 
• erasure: to erase the personal data we hold about you (subject to our legal requirements).
• restriction of processing: to restrict our processing of your personal data in certain circumstances.
• data  portability:  to  provide you  with  your  personal  data in  a  structured,  commonly  used,  and machine-readable  format  and  have  your  personal  data  transmitted  to  another  data  controller in  certain circumstances and where it is technically feasible.
• object: to object where we process your personal data for direct marketing purposes. You have the  right to ask us not to process your personal data for marketing purposes. We will inform you (before  collecting your data) if we intend to use your data for such purposes or if we intend to disclose your  information  to  any  third  party  for  such purposes.  You  can  exercise  your  right  to  prevent  such  processing by not checking certain boxes on the forms we use to collect your data. We also include an  opt-out link to “unsubscribe” or “opt-out” of receiving marketing communications on each marketing  communication we send to you. 

You  can  enquire  about  your  data  protection  choices  and  options at  any  time  by  contacting  us  at  [myexperience@aldareducation.com]. We will give due and proper consideration to all such enquiries and  will comply with applicable law. 

Our site may, from time to time, contain links to and from the websites of other Aldar Education platforms, our  partners (which may include government partners), advertisers and affiliates. If you  follow a link to any of  these websites, please note  that  these websites have  their own privacy policies that will apply and are not  subject  to  this privacy policy. Aldar Education does not accept any responsibility or liability  for how  these  third-parties use your personal information. Please check the relevant policies before you submit any personal  data to these websites.

Article IX. RETENTION& ANOYMISATION OF YOUR PERSONAL INFORMATION

We will retain your personal data for the duration required to fulfil the purposes outlined in this Privacy Policy,  including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. and  for so long as you maintain an account with Aldar Education plus a reasonable subsequent period (unless we  are required by law to delete your data sooner). 

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you)  for analytics, market research and business development purposes, in which case we may use this anonymised  information indefinitely without further notice to you.

Article X. PRIVACY POLICY UPDATES

Aldar Education reserves the right in its discretion to change its data processing activities and any change will  be reflected in this Privacy Policy. You are responsible for periodically visiting this Privacy Policy to check for  any policy changes. If you no longer accept the Privacy Policy and agree with our use of your personal data in  accordance with it then you should cease using our Services.